Our Cleaning Process

Your Gown’s MyDressbox Journey

Every gown gets the red-carpet treatment: from your door to our studio, and back again in its own acid-free storage box.

Have more questions about how we care for your gown?

Explore our FAQ, or Live chat with us.

Choosing a MyDressbox wedding dress cleaning package

Choose

Select your MyDressbox service

Light, Regular, Extra, Princess or Grande — pick the right style for your gown.

See Gown Cleaning Options

Collect

Your Collection Box arrives

Follow the easy guide to assemble your collection box, carefully pack your gown and affix the prepaid return label.

This is a transport box only — your cleaned gown comes home in its MyDressbox storage box.

Send

The Drop Off

Take your gown to any convenient NZ Post location.

Find Your Nearest NZ Post

Specialist steaming and finishing of a wedding gown

Revive

The cleaning magic begins

Our experts gently hand clean, treat and rejuvenate your gown, undertaking minor repairs and a gentle steam before boxing.

Cleaned wedding dress packed in its MyDressbox storage box

Finish

She's ready

Cleaned, steamed, wrapped, and boxed beautifully, ready for her return trip and second big reveal.

We'll confirm the return address and send tracking so you can follow it home.

That's it!

You can choose whether to put your Wedding Dress somewhere safe, or perhaps considering on-selling it.

If you love the service, please recommend us on Facebook and Google! If you feel something didn't go right or wasn't 'spot on', please tell us so that we can address any issues you may have experienced and find ways to continue to improve our service!

MyDressbox is a nationwide wedding dress cleaning service for brides across New Zealand, including Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin and everywhere NZ Post delivers.

Choose Your MyDressbox